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Customer Reviews
EASY STREET FLORIST
Local Cleveland, TX florist
Average Customer Rating: 4.8 of 5 stars. (44 reviews)
Date: Sep 14, 2018
Name:

State/Province: TX

The Flowers were so beautiful. So much more than i expected. Everyone thought they were lovely. Thank you!
Tommy's Reply:
Date: Sep 18, 2018, 11:31 am

Thank you for the great review Tammy. We always strive to exceed our customer's expectations.
Date: Sep 10, 2018
Name:

State/Province: NV

THUMBS UP! I THANK YOU! MY MOM THANKS YOU!
Sharla's Reply:
Date: Sep 10, 2018, 10:40 am

You are so welcome! We appreciate your business.
Date: Jul 25, 2018
Name:

State/Province: TX

I bought my arrangement online for an out of town funeral for my friend's grandma. She sent me a picture since I could and they turned out beautifully! Ordering was hassle free and I was pleased with the product.
Tommy 's Reply:
Date: Jul 30, 2018, 11:28 pm

Thanks for the great review Jenny. Our condolences to you and your family. We're happy that you were pleased with our services. We appreciate your business.
Date: Jun 15, 2018
Name:

State/Province: TX

The arrangements ordered by myself and my family were beautiful and delivered on time. We appreciate your expertise.
Sharla's Reply:
Date: Jun 16, 2018, 8:55 am

I was an honor to serve you and your family. We appreciate your business and thank you so much for the wonderful review. Sharla Bowen, owner/designer
Date: May 31, 2018
Name:

State/Province: KS

I couldn't find exactly what I wanted on-line, so I called and explained what I wanted, they offered to do a custom arrangement...WOW! It is a beautiful tribute to my uncle. THANK YOU SOOO MUCH!
Tommy's Reply:
Date: May 31, 2018, 11:20 am

Thank You for the wonderful review Susie. We always strive to exceed our customer's expectations. Our deepest sympathy to you and your family.
Date: May 10, 2018
Name:

State/Province: TX

The ordering was so simple and the arrangement arrived on time and looked absolutely beautiful! Will definitely use Easy Street again for any of my floral needs.
Tommy's Reply:
Date: May 17, 2018, 7:27 am

Thank you for the wonderful review Wendy!
Date: Feb 28, 2018
Name:

State/Province: TX

:)
Date: Feb 18, 2018
Name:

State/Province: TX

The arrangement I received was exquisite. The flowers were so fresh it was if I had picked them myself that very day. I will recommend this florist to everyone I know. It is rare to receive such a full bouquet, very well done.
Tommy's Reply:
Date: Feb 18, 2018, 7:54 am

Thank you for the great review Jodi! We use only the freshest products. We are constantly cutting and applying fresh water to keep our flowers as if we just received them. Anything that looks beyond our grade of quality, either gets donated or trashed. We don't like to waste but we also want the best for our customers. ????
Date: Feb 17, 2018
Name:

State/Province: TX

Absolutely BEAUTIFUL arrangement!! Could not be more pleased! Have been living with daughter since flooded by HH and rebuilding house. Wish you would consider expanding local delivery to Tarkington Prairie. Otherwise, my family can’t choose you again... Your services are much enjoyed, Holly Cici
Tommy 's Reply:
Date: Feb 17, 2018, 8:20 pm

Thank you for the great review Holly. Our local delivery includes anything inside the city limits. Being that we serve such a large rural area, we have to consider prices to cover fuel. We have delivered as far as Nacogdoches, Houston, The Woodlands, etc. Without including fuel costs into our fees, we wouldn't be able to serve our customers appropriately. When i say appropriately, I refer to the quality of of our product. We always strive to keep prices as low as possible and continue to improve on customer satisfaction.
Date: Jan 11, 2018
Name:

State/Province: GA

Talked to a very polite lady, sorry but I didn't get her name. Requested a vase of colorful cut flowers to be delivered to a Cleveland ISD teacher for her birthday. I'm more than satisfied, very beautiful arrangement delivered on time. I couldn't be happier and would recommend Easy Street for all of your floral needs. Good Job, thanks a bunch.
Tommy 's Reply:
Date: Jan 11, 2018, 7:10 pm

Thank you Earl. We pride ourselves on customer satisfaction and service. We are honored that you chose us for your floral needs and for the great review.
Date: Dec 28, 2017
Name:

State/Province: TX

I called today in need of a florist to deliver a sympathy arrangement and fruit basket since the residence I was having delivered to was a distance away from the Easy Street Florist, I was pleasantly surprised that they would be able to deliver (since I am out of town, I already called a couple of florist's already). Not only did they deliver it the same day, the arrangement was beautiful and fruit basket was great. I would highly recommend, Great customer service!! Thank you so much Easy Street Florist!
Tommy 's Reply:
Date: Dec 28, 2017, 4:05 pm

Thank you for the great review Terrie! We were honored to be able to take special care of your needs. We also send our condolences to your recipients. Thanks for choosing us and we hope to continue pleasing you for all of your floral needs.
Date: Nov 03, 2017
Name:

State/Province: TX

Easy to use website, and I was told the flowers were beautiful! Delivered on time, and I had absolutely no issues. I will definitely be using you guys in the future.
Date: Oct 21, 2017
Name:

State/Province: TX

My floral arrangement was a birthday gift and I am thrilled!! It is stunning!! Gorgeous and long lasting! Thank you so much!! I will be using your services when I need any assistance!!
Date: Oct 19, 2017
Name:

State/Province: TX

They were the most gorgeous flowers I have ever seen! Thank you so much! He loved them
Date: Sep 06, 2017
Name:

State/Province: TX

The arrangement was beautiful and delivered in a timely manner. Thanks so much!!
Date: Sep 06, 2017
Name:

State/Province: TX

The flowers were delivered in a timely fashion and were beautiful. It was very easy. Thanks.
Date: Aug 17, 2017
Name:

State/Province: TX

I do not have any complaints at all, but I did not realize that my wife (Miriam) was going to receive a call prior to receiving the arrangement. It turned the surprise in to curiosity prior to receiving. I am new to the area and will continue to use Easy Street Florist for all of my Flower occasions
Tommy 's Reply:
Date: Nov 03, 2017, 8:48 am

Samuel, it wasn't our intention to spoil the surprise. Sometimes if we have trouble finding the residence, our driver may call for additional directions or to ensure someone is present. I'm not sure if this was the case but we do apologize. Thank you for the great review.
Date: Aug 12, 2017
Name:

State/Province: TX

Thank you for the lovely fresh pink flower basket, really nicer that I expected.
Tommy's Reply:
Date: Aug 12, 2017, 11:39 am

Thank you Billie. We always hope to exceed our customer's expectations.
Date: Jul 10, 2017
Name:

State/Province: TX

Very good service and friendly people!
Tommy's Reply:
Date: Aug 12, 2017, 12:01 pm

Thank You Dave. We appreciate your kind words and great review!
Date: May 30, 2017
Name:

State/Province: LA

Had a customer come into our shop before lunch with an emergency (forgotten) Happy Birthday flower wire order. I called to be sure that same day delivery was possible. We had to make a few changes on rose color to make it happen...but, thank you so much for getting it done today! Being a fellow florist, I know how crazy it can be in a rural area and how difficult deliveries can be! Thanks so much!
Tommy's Reply:
Date: May 30, 2017, 7:02 pm

Thank you for the wonderful review Jerry. Customer service and satisfaction is our #1 goal. Thanks for using us as a preferred florist in the Cleveland, Texas area.
Date: Mar 03, 2017
Name:

State/Province: TX

I don't think I have ever seen such beautiful arrangements. I have had several sent to various people and each time have been told how gorgeous arrangements were. I am so thankful for Sharla and her staff. Great job caring for your customers. Thank yall
Tommy's Reply:
Date: Mar 03, 2017, 10:25 am

Misty, thank you so much for the kind words and the great review. We put our hearts into our work because we love our customers.
Date: Feb 14, 2017
Name:

State/Province: TX

I know I can always call Sharla and get a beautiful arrangement on short notice. This is a great local business run by a great local family.
Tommy's Reply:
Date: Feb 15, 2017, 7:29 am

Thank you for the great review Eddie! We are happy to have you, not only as a customer, but also a friend.
Date: Feb 02, 2017
Name:

State/Province: TX

Beautiful,Very pleased!!
Tommy's Reply:
Date: Feb 02, 2017, 11:52 am

Thank you for the great review Leslie! We are happy you were pleased!
Date: Jan 27, 2017
Name:

State/Province: NM

My co-worker was greatly pleased with the arrangement sent for his mother's funeral. He said they were very pretty and better than anticipated. The only issue I had was I received an email saying they were delivered the day after I had placed the order, which normally would be a good thing. The only problem was, the funeral wasn't until a few days later. I called and they told me in fact, they had not been delivered yet and would go out that day. Just a little confusing, but all in all a good experience.
Tommy's Reply:
Date: Jan 28, 2017, 10:28 pm

We're very sorry for the confusion Krista. Sometimes our wire orders are confirmed prematurely by mistake. We are, however, pleased that your order was satisfying to your recipient. We strive to improve our service, daily. We do hope that you will continue to use us as your preferred Cleveland Florist and hopefully not under the same circumstances. Thank you for bringing this matter to our attention and also thank you for the wonderful review. God Bless.
Date: Nov 07, 2016
Name:

State/Province: TX

Beautiful Flowers and a very fast delivery! Thank you so much!
Tommy's Reply:
Date: Nov 08, 2016, 4:10 pm

Thank You Angie, for the wonderful review. You're most welcome. We appreciate the opportunity to serve you.
Angie Wheeler's Reply:
Date: Nov 09, 2016, 6:56 am

I have never gotten a bad flower arrangement. They are always more than what I expect. They make the most beautiful flower arrangements around and again fast delivery on such a short notice. Thank you!!
Tommy's Reply:
Date: Nov 09, 2016, 7:03 am

Thanks again Angie. We certainly want our customers to get more than they are paying for. Not only that, we want to exceed our customer's expectation of the product they receive from us. Thank you for recognizing our work!
Date: Sep 27, 2016
Name:

State/Province: MO

The service and flower arrangement was great. A big thank you from Missouri.
Tommy's Reply:
Date: Sep 27, 2016, 8:50 pm

Thank you so much for the wonderful review, Deric. We're honored that you chose us as your florist and are so happy to hear how pleased you are.
Date: Aug 09, 2016
Name:

State/Province: TX

Arrangement was beautiful, however, instead of the bright orange & pink spring colors they were red. My mother loved them anyway. Delivery was exceptional!
Tommy's Reply:
Date: Aug 10, 2016, 4:25 pm

Mrs. Ricci, We do apologize that the color of the arrangement was altered. During heavy business weeks, we are allowed to substitute colors on the basis that our fresh flower truck only comes on certain days. In this case, our designer should have contacted you for your approval. We hope that you continue to use us as your florist, as we strive to please our customers. Thank you for the wonderful 4 star review despite our failure to communicate.
Date: Jun 30, 2016
Name:

State/Province: TX

They are absolutely beautiful. I received them Monday at my office and put them on my desk and they are still just as beautiful today as they were on Monday. Thanks.
Tommy's Reply:
Date: Jun 30, 2016, 9:46 am

Thank you for the wonderful review, Traci! Our goal is to deliver a quality product to our customers that they can enjoy, not for just a day or two, but for as long as possible. We want our customers to get the full amount of what they pay for.
Date: May 27, 2016
Name:

State/Province: TX

The "Loving Expression arrangements was beautiful. It was everything I expected from Easy Street Florist and more!!
Tommy's Reply:
Date: May 28, 2016, 10:29 am

Thank You for the wonderful review Nancy. We hope to always exceed your epectations.
Date: May 25, 2016
Name:

State/Province: TX

I am always very pleased with the service and especially the flowers. The person who received them said they were beautiful. I won't shop anywhere else. Thanks for doing a great job.
Tommy's Reply:
Date: May 25, 2016, 6:39 am

Thank you Lorraine! We are so grateful for your loyalty and we will continue to give you our best service.
Date: May 22, 2016
Name:

State/Province: TX

Great Service. My mom loved her flowers.
Tommy's Reply:
Date: May 22, 2016, 5:16 pm

Thank you Susan! We're so happy that you and your mother were pleased!
Date: May 09, 2016
Name:

State/Province: TX

Very pleased & happy with service rendered for my beautiful gardenia.
Tommy's Reply:
Date: May 09, 2016, 11:43 am

Thank you for the great review Carol!
Date: Apr 22, 2016
Name:

State/Province: TX

The plant arrangement was beautiful. Great job!
Tommy's Reply:
Date: Apr 22, 2016, 9:34 am

Thank you so much. We're so happy that you were pleased. We appreciate and are grateful for your business.
Date: Apr 18, 2016
Name:

State/Province: TX

The florist was efficient and helpful. I would definitely order from here again.
Tommy's Reply:
Date: Apr 18, 2016, 1:00 pm

Thank You, Daina, for the wonderful review.
Date: Apr 04, 2016
Name:

State/Province: FL

You do me a great job . you call me before you made the arraignment and let me know what you can and can't do . Thank You !!
Sharla Bowen's Reply:
Date: Apr 04, 2016, 3:36 pm

Thank you for the great review. We strive hard to please our customers and the recipients. Have a blessed day. Sharla
Date: Feb 19, 2016
Name:

State/Province: TX

.
Tommy's Reply:
Date: Feb 19, 2016, 7:30 am

Thank you for the 5 star review Sheila. We really appreciate your business.
Date: Feb 19, 2016
Name:

State/Province: TX

I just want to say thanks I was pleased with the results when I got home and she was also.
Tommy's Reply:
Date: Feb 19, 2016, 4:37 am

Thank you for the wonderful review Adrian. We're so happy that you both were pleased with your order.
Date: Feb 14, 2016
Name:

State/Province: TX

As always very satisfied. The arrangement was beautiful...Keep up with the good work.....
Tommy 's Reply:
Date: Feb 14, 2016, 11:03 am

Thank you Pam!
Date: Dec 10, 2015
Name:

State/Province: TX

My family ordered several sifferent arrangements and live plants. Every one was well beyond our expectations and they were a pleasure to deal with, helping us to make decisions in a very sad time. The cascet spray was so pretty. Very fit for my mom. Thanks so much.......
Sharla Bowen's Reply:
Date: Dec 10, 2015, 4:33 pm

It was an honor to serve you. May the Lord bless and keep you during the holiday season. You and your family will be in our thoughts and prayers.
Date: Dec 09, 2015
Name:

State/Province: TX

The arrangement we ordered was far more beautiful than we expected! Thank you for the amazing service. The online ordering had me nervous but I am extremely happy with the arrangement received.
Sharla's Reply:
Date: Dec 09, 2015, 4:23 pm

Thank you for the review. We truly appreciate your business and hope to always exceed your expectations.
Date: Oct 13, 2010
Name:

State/Province: CO

Date: Jul 24, 2009
Name:

State/Province: TX

Your online ordering process made it easy to do business. Thank You
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EASY STREET FLORIST
620 Easy Street
Cleveland, TX. 77327
Local: (281) 592-8606

All prices shown in US dollars


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